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Privacy Policy

Last updated: 23 May 2025

This Privacy Policy outlines how OD-AI Pty Ltd (ABN: 62 673 821 246) trading as Capyble (“Capyble”, “we”, “our”, or “us”), an Australian-based entity, manages your personal information when you interact with our website, applications, services, and communications.

1. Commitment to Privacy

We take your privacy seriously. This Policy describes how we collect, use, store, and disclose your personal information. It applies to all personal information collected by Capyble and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

If you do not agree with this policy, please discontinue use of our website and/or services.

2. What Information We Collect

We collect the following types of information:

2.1. Personal Information

  • Name, email, phone number, and other contact details

     

  • Company name and position (if applicable)

     

  • Account login credentials

     

  • Preferences, feedback, survey responses

     

2.2. Technical and Usage Information

  • IP address and browser type

     

  • Pages visited, links clicked, time spent

     

  • Cookies and tracking technologies (see section 10)

     

2.3. Payment and Financial Information

We do not store or process your credit card details directly. Payments are processed through secure third-party gateways like PayPal or Stripe.

2.4. Content You Provide

  • User-generated content (e.g., forum posts, comments)

     

  • Files or documents uploaded to our platform

     

3. How We Use Your Information

We use your information to:

  • Provide and manage our services

     

  • Verify your identity

     

  • Communicate with you

     

  • Improve and personalise your experience

     

  • Market products and services (you can opt-out anytime)

     

  • Comply with legal obligations

     

  • Analyse usage to improve platform performance

     

4. Sharing of Personal Information

We do not sell or trade your personal data. We may share it:

  • With contractors or service providers (under strict confidentiality)

     

  • To complete transactions you initiate

     

  • As required by law (e.g., subpoenas or court orders)

     

  • To enforce our Terms and Conditions or protect our legal rights

     

5. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyse traffic, and serve relevant ads. You may disable cookies via your browser settings.

Cookies we use include:

  • Session cookies (deleted after you close your browser)

     

  • Persistent cookies (for preferences or analytics)

     

  • Third-party cookies (e.g., Google, YouTube, analytics services)

     

6. Third-Party Services

Third-party services may use their own tracking technologies when displaying content or ads on our website. We are not responsible for their privacy practices.

7. Marketing and Re-marketing

With your consent, we may send promotional materials or pass your email to partners offering relevant services. You can opt out by emailing: [email protected]

We may use Google Ads or similar platforms for re-marketing based on site usage.

8. Storage and Security of Data

We store data on secure servers in Australia, the USA, and Asia-Pacific regions. We retain business records, including personal information, for at least six years to comply with tax and legal obligations.

We implement industry-standard measures to protect your data from loss, misuse, unauthorised access, or disclosure.

9. Children

Our services are not directed at children under 13 years. We do not knowingly collect personal information from children.

10. Your Rights and Access to Your Information

You may:

  • Request access to personal data we hold about you

     

  • Request correction or deletion of your information

     

  • Withdraw consent for processing (where applicable)

     

To exercise these rights, email us at [email protected]  We may need to verify your identity before processing requests.

11. Complaints

If you have concerns about how we manage your data, please contact us. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

12. Changes to this Privacy Policy

This policy is subject to change. Any updates will be posted to this page. We encourage you to review our Privacy Policy periodically.

13. Contact Us

For any questions, concerns, or data requests, please contact:

OD-AI Pty Ltd t/a Capyble
Email: [email protected]
Website: www.capyble.com